Process discovery & redesign
Mapping how the work actually runs — including the spreadsheets and the email approvals — then removing steps before anything is automated.
BPM & automation
Back Office Excellence Solutions
Automating a bad process buys you a faster bad process.
Integration, carve-out separation, process redesign, and automation across finance and shared services — with the process fixed before a bot is ever pointed at it.
Overview
Robotic process automation is easy to sell and easy to regret. A bot aimed at a process nobody has redesigned preserves every workaround and exception that process had accumulated, and it adds a new maintenance job every time an upstream screen changes.
We redesign first and automate second. Most of the benefit in a back-office program comes from removing steps rather than from software performing them faster, and the steps that survive that scrutiny are the ones worth automating properly.
Where it fits
Industrial ManufacturingEPCOil & Gas
Delivery in the field
What we do
Inside Back office
Workflow & approvals
Approval hierarchies and exception routing rebuilt in the system of record, so the control is enforced rather than described in a policy document.
RPA & document automation
Invoice capture, matching, and other document-heavy work automated where the process is stable enough to hold, with human review designed in.
Shared services design
Operating model, service levels, and retained-organization design for consolidating back-office work without losing the local knowledge that made it work.
Back-office integration
Joining finance and shared-service systems to the ledger — AP and expense platforms, banking and payment files, procurement tools — so a transaction is entered once and reconciles without a monthly export.
Carve-out & divestiture support
Separating a divested unit’s back office onto standalone processes and systems against a transition-services deadline, then closing the first period on them.
Outcomes
What clients keep after we leave
Steps removed
Before any step is automated
Maintainable
Automation that survives an upstream change
Evidenced
Controls and audit trail designed in, not added
Explore other services
ERP ImplementationEnterprise Performance ManagementStrategy to ExecutionCustomer Excellence SolutionsSupply Chain Excellence SolutionsHCM & Payroll Integration ServicesAI & AnalyticsProject ManagementProject Rescue & RecoveryCloud & Managed ServicesIT Advisory ServicesCybersecurity Professional ServicesManagement ConsultingMergers & Acquisitions
Let’s talk about your back office program
Tell us what it looks like today. We will tell you, plainly, what it would take to fix it — before you sign anything.